In March-April 2001, I had requested Ameritech to switch my long distance carrier from MCI to Sprint. Someone did not do the job right and I never got switched over. After calling a number of times, I finally got hold of a representative who found that a switch that Ameritech is supposed to change never did happened, so she rectified the mistake. But during this time my calls were casually billed by MCI since I was no longer their customer. My phone bill from April 19th 2001 to May 1 2001 was $883. MCI has given me credit of $559.43. I have paid $95.25. The remaining amount that MCI has sent to a collection agency $228.49 should be paid by Ameritech since it was their fault to begin with. But even though Ameritech admits they didn't switch they are not ready to pay the amount, since I was charged directly from MCI. I would like Ameritech to take the financial responsibility of their mistake, and pay the $228.49.

- S.S.