| Hello...I
am looking for some kind of recourse here. I would love to sue
the pants off of Bank of America, but realize some people wouldn't
find this problem very serious. Hopefully, you can help me.
I recently
found myself in need of cash to catch up on bills, etc., so
I took out a loan from my 401K. I, of course, need the money
ASAP. I was supposed to receive the check from my 401K company
(Fidelity Benefits) last Friday 10/4/02. Due to a mistake
on their part, I didn't receive the check until Monday, 10/7/02.
This is a big deal to somebody who is waiting for the money.
So, I promptly deposited the $2,700 check into my Bank of
America checking account on Monday morning. I took the day
off of work on Tuesday to run errands and pay bills with my
money. I called the bank on my way to the first errand to
confirm my balance and learned that my available funds were
ZERO! When I spoke to a Customer Service Rep, she told me
that a hold was placed on the funds because my account does
not typically get such high deposits (and wasn't considered
a "good" account relationship) so they were holding
the funds until the check was paid by the bank who issued
it. She offered to call that bank again in the morning when
she came in, but she didn't come in until 9:30 am and I wanted
it resolved sooner. Though I didn't call before 9:30am, I
called BofA today and spoke with Dorothy Cooper at extension
x31249 who told me she had to track down the bank and call
them and would call me back. The person who I spoke to before
being transferred to Dorothy told me that the funds would
not be released for another 48-hours after the check was paid.
THAT IS TOTALLY UNACCEPTABLE!! I borrowed the money from my
401K account because I NEED it and now Bank of America is
keeping it from me. If I knew all this would happen, I would
have just gone to some check-cashing service or something!
Obviously,
this type of thing doesn't happen to people who keep thousands
of dollars in their accounts. I think this is a discriminatory
(bullshit) policy and it is very negatively impacting me!!!
Please help!
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