| Last
year, I joined BMG Music as a member....I was interested introductory
offer they had at the time. Then, BMG Music started sending
CDs I didn't care on receiving. I returned each CD marked as
'Returned to Sender' on each and everyone for that matter simply
because I didn't want them. A few months later, they were trying
to bill me for a CD at full price. Then I received a letter
from a collection agency saying that I owed them $25 and some
change for a CD I had no recollection of ever getting. BMG turned
this over to a collection agency. I called BMG Customer Service
and asked what CD I supposedly had which I did not. Is it against
the law for someone to hound you accusing you of something that
you never received? I sent them letters saying that I wanted
my account closed and told them that I returned all of the CDs
I have ever received and they keep on harassing me saying that
I owe them. Well, for one thing, I don't owe them money for
CDs I have never purchased . Second, when I say that I have
returned them as 'Returned to Sender", I mean it. Third,
how do I know that someone from BMG Music took them and claimed
them as their own personal CDs and telling their subordinates
that they never got the CDs, send so and so a bill so we can
get the money? BMG Music should do away with their so called
'introductory offers.' This is what causes so many problems.
If BMG Music continues on hounding people for money on so-called
CDs, then they will lose a lot of customers. |
