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Cross Country Bank Complaints/Comments
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Page 4

I made the mistake of getting 2 cards with cross county and when I did they asked for a work number. I told them I would give it as proof of employment but that it was against company policy for me to receive calls from them at work and that I worked third shift and would not be available during the day. I became late on my payments and they began calling my work place, talking rude with other employees thus proceeding to hang up on them then call right back, etc etc. again I told them not to call.

They said they would not ....LIARS!!!!!....it continued until I threatened to hire I lawyer and sue them. I also made the mistake of agreeing to set up payments for three future dates for the month of August and for it to be debited from my checking account...They proceeded to take the money BUT did it before the scheduled dates thus causing my checking account overdraft!!!! THEY ARE THE STEALERS, LIARS, AND A TERRIBLE BUNCH OF MAFIA TYPE PEOPLE!!!!!! My advice don't talk to them, get a card from them, and by all means DO NOT give any personal information to them.
Thank you.
C.R.

This co did the same thing to my sister until she had to go to some fly by night credit counseling service called garden state consumer credit counseling service. The end result is she is still being harassed by the credit card co even though she signed an agreement with the counseling service stating that she would never hear from them as long as she made her payments to the counseling service. Well she did all that and they still call daily. Well when she told me this I told her don't pay nothing. Anyway I am now looking to report this to the federal trade commission and sue them as well.

A few months ago my credit cards were lost. I called all the issuers, each of whose rep responded congenially, including Cross-country Bank. No one indicated I would have to pay for the card to be replaced. I received my replacement card in the mail promptly. I never used it or activated it; it appears they assigned me a whole new number. I did not have a balance on the card, and had not even used it for two years. I was stunned to receive a statement from them a few weeks later charging me $30 to replace the card! I never activated it, nor did I use it. I thought it was some mistake.

When I called to report it lost, I followed the instructions on the flip side of the last statement I had received, which said nothing about a $30 fee. One month later I received another statement, this one for $30 for the plastic card, $30 late fee PLUS "finance charge purchases" fee. June, 2002, I received a third statement, this time for $92.25 charging me with $30 for the plastic card, $60 for late fees, and $2.25 in "finance charge purchases fees."

They call daily. I have asked each rep to give me his/her full name; they refuse for "security" reasons. I have asked them to sue me and have given them the number of the law office to which I want the process directed. "I cannot do anything about that, ma'am," is always the quizzical reply. This is an unscrupulous hidden fee. It is stunning to me that they believe they can charge me $90 for a piece of imprinted plastic, which I would not even have needed to make phone or online purchases. Even more repulsive to me is that they have advanced me no credit to justify those fees. I have, of course, cancelled this pitiful card and will never pay this bill. This company preys on vulnerable people.

I was trying to build credit with cross country bank. I paid off the card and used it one time after that. I received a statement that showed the purchase I made plus the yearly fee plus other charges I never made or agreed to. I called to dispute these charges and was informed that I or my husband had to have approved them. This was not the case. Of course should I expect anything else from a company who can only find a power of attorney when it is to their advantage to do so. I agreed to pay the $520.00 and their rep. agreed to close and freeze the acc. and I agreed to make monthly payments on that amount, I made the first payment and the next month the call started again an there is no record of the agreement and I now owe over $800.00 in new charges and fees even though I have a letter of closure of account, they now say that until it is paid in full new charges can be added and I have to pay them regardless of whether I approve it. When a company is allowed to place all these fees and do as they please it serves to hurt not help the economy of this country, why does our government let this keep happening,this company issues credit cards to welfare parents I know several cases of this and it is the last thing they need to be stuck with.
 
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